Privacy Policy
Introduction At Taste of Thennagam, we are dedicated to delivering authentic South Indian culinary experiences. In doing so, we prioritize the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, share, and protect your data in compliance with the Indian IT Rules Act 2021 and the Digital Personal Data Protection Act (DPDPA) of 2023.
1. Information We Collect To enhance your dining experience, we collect the following information:
- Personal Information: This includes your name, contact details (phone number and email address), and location details, which are essential for processing orders and ensuring timely deliveries.
- Payment Information: We collect payment details to facilitate secure transactions through our trusted payment gateway.
- Browsing Information: We utilize cookies to gather data on your browsing behavior, helping us improve our website’s functionality and tailor our services to your preferences.
- Social Media Information: If you choose to connect with us via social media platforms, we may collect information available through your public profile to enhance our engagement with you.
2.How We Collect Your Information
- Order Forms: When you place an order through our website, we collect the necessary personal and payment information to process your request.
- Payment Gateway: Our integration with the Payment Portal ensures that your payment information is collected securely during the transaction process.
- Cookies and Tracking Technologies: We use cookies to collect data on your interactions with our website, enabling us to enhance user experience and website performance.
3. Purpose of Data Collection The information we collect serves the following purposes:
- Order Processing: To accurately prepare and deliver your orders.
- Marketing and Promotions: To inform you about special offers, new menu items, and events that may interest you.
- Customer Support: To address any inquiries or issues you may have regarding our services.
- Website Enhancement: To analyze user interactions and improve our website’s functionality and content
4. Sharing of Data
We value your privacy and commit to limiting data sharing:
- Payment Processing: Your payment information is shared exclusively with Payment Portal to facilitate secure transactions.
- Legal Compliance: We may disclose your information if required by law or to protect our rights and interests.
5. Data Storage and Protection
We implement robust security measures to protect your data:
- Secure Servers: Your information is stored on secure servers protected by firewalls and advanced security protocols.
- Data Encryption: Sensitive data, such as payment information, is encrypted during transmission to prevent unauthorized access.
- Regular Backups: We perform regular data backups to ensure information integrity and quick recovery in case of technical issues.
6. Compliance with Laws
We adhere to applicable data protection laws:
- Indian IT Rules Act 2021: We comply with regulations governing electronic records and personal data protection.
- Digital Personal Data Protection Act (DPDPA) of 2023: Our data practices align with the principles outlined in the DPDPA, ensuring transparency and user rights.
7. Data Retention and Deletion
Our data retention policy is as follows:
- Retention Period: We retain your personal information for up to three years to facilitate repeat orders and comply with legal obligations.
- Automatic Deletion: After the retention period, your data is automatically deleted from our systems unless further retention is required by law.
8. Your Rights
You have the following rights regarding your personal data:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete data.
- Deletion: You can request the deletion of your personal information, subject to legal constraints.
- Objection: You can object to the processing of your data for marketing purposes.
9. Contact Us
For any questions or concerns regarding your privacy, please contact us at:
- Email: info@tasteofthennagam.com
- Phone: +91 7200 207065
- Address: No 36, 2nd Floor, Nellai Karupatti Coffee, Thailavaram, Guduvancheri, Chengalpattu – 603202
